Our Commitment to Accessibility
Azerbaijan Tourism Incentives LLC is committed to ensuring that tourismincentives.com — our B2B partnership platform for promoting Azerbaijan tour packages, Baku city tours, and Azerbaijan travel packages — is accessible to all travel industry professionals, including those with disabilities.
We believe that every tour operator, travel agency, and tourism professional should have equal access to information about our Azerbaijan holiday packages and partnership opportunities, regardless of their physical abilities or the assistive technologies they use.
This Accessibility Statement outlines our efforts to make tourismincentives.com compliant with international accessibility standards and our ongoing commitment to improving the user experience for all visitors.
Accessibility Standards
Compliance Goals
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which represent internationally recognized best practices for web accessibility. These guidelines ensure our platform is:
- Perceivable: Information and user interface components are presented in ways users can perceive
- Operable: User interface components and navigation are operable by all users
- Understandable: Information and user interface operation are understandable
- Robust: Content can be reliably interpreted by various assistive technologies
Current Compliance Status
We are actively working toward full WCAG 2.1 Level AA compliance. While significant progress has been made, some areas may not yet fully conform to all accessibility standards. We are committed to continuous improvement and welcome feedback to help us identify and address accessibility barriers.
Accessibility Features
Website Navigation
Keyboard Navigation:
- All interactive elements accessible via keyboard without requiring a mouse
- Logical tab order throughout pages
- Skip navigation links to bypass repetitive content
- Focus indicators clearly visible when navigating with keyboard
Clear Structure:
- Consistent navigation menu across all pages
- Descriptive page titles and headings
- Breadcrumb trails for easy orientation
- Search functionality to quickly locate information about Azerbaijan tour packages
Predictable Layout:
- Consistent positioning of navigation elements
- Standard web conventions followed throughout
- No unexpected page behavior or pop-ups that disrupt navigation
Visual Design
Color and Contrast:
- Sufficient color contrast between text and backgrounds (minimum 4.5:1 ratio for normal text)
- Information not conveyed by color alone
- Text remains readable when colors are adjusted or removed
- Links identifiable through more than just color
Text Readability:
- Clear, legible fonts used throughout
- Adequate text spacing and line height
- Text can be resized up to 200% without loss of functionality
- No horizontal scrolling required at standard zoom levels
Responsive Design:
- Platform optimized for various screen sizes and devices
- Mobile-friendly interface for on-the-go travel professionals
- Content reflows appropriately when zoomed or resized
- Touch targets sized appropriately for touchscreen devices
Content Accessibility
Alternative Text:
- Descriptive alt text provided for images of Azerbaijan destinations
- Decorative images marked appropriately for screen readers
- Complex images include extended descriptions where necessary
- Charts and infographics have text alternatives
Multimedia Content:
- Videos include captions where applicable
- Audio content transcripts available when provided
- Embedded content accessible via keyboard navigation
- No auto-playing audio or video
Document Accessibility:
- PDF brochures and itineraries created with accessibility in mind
- Proper heading structure in downloadable documents
- Tagged PDFs for screen reader compatibility
- Alternative formats available upon request
Forms and Interactive Elements
User-Friendly Forms:
- Clear labels for all form fields
- Error messages that are descriptive and helpful
- Required fields clearly indicated
- Sufficient time provided to complete forms without timeout
Booking and Inquiry Forms:
- Partnership inquiry forms fully keyboard accessible
- Quotation request forms with clear instructions
- Confirmation messages accessible to screen readers
- Help text available for complex form fields
Assistive Technology Compatibility
We have designed tourismincentives.com to work with commonly used assistive technologies, including:
Screen Readers:
- Compatible with JAWS, NVDA, and VoiceOver
- Proper HTML semantic markup for screen reader interpretation
- ARIA labels used where standard HTML is insufficient
- Descriptive link text providing context
Screen Magnification:
- Content remains functional when magnified up to 200%
- No fixed positioning that causes problems when zoomed
- Responsive design adapts to viewport changes
Voice Recognition Software:
- Compatible with Dragon NaturallySpeaking and similar tools
- Interactive elements properly labeled for voice commands
- Form fields accessible through voice input
Keyboard-Only Navigation:
- Full website functionality available without mouse
- Visible focus indicators on all interactive elements
- Logical tab order throughout pages
Known Accessibility Limitations
Current Challenges
We acknowledge that some areas of tourismincentives.com may present accessibility challenges:
Third-Party Content:
- Some embedded content from external providers (booking widgets, social media feeds) may not fully meet accessibility standards
- We continue working with vendors to improve third-party content accessibility
- Alternative methods provided to access equivalent information where possible
Legacy Content:
- Older PDF documents and marketing materials may not be fully accessible
- We are systematically reviewing and updating older content
- Alternative formats available upon request
Multimedia Elements:
- Some promotional videos about Baku city tours may lack captions
- We are adding captions and transcripts to existing multimedia content
- New content created with accessibility as a priority
Ongoing Improvements
We are actively addressing these limitations through:
- Regular accessibility audits and testing
- Collaboration with accessibility experts
- User feedback integration
- Staff training on accessibility best practices
- Technology updates and platform enhancements
Assistance and Accommodations
Alternative Access Methods
If you encounter accessibility barriers on tourismincentives.com, we offer alternative ways to access information:
Direct Communication:
- Email: info@tourismincentives.com — Request information in alternative formats
- WhatsApp: +994 50 886 0543 — Direct assistance during business hours
- Phone Support: Available Monday–Friday, 9:00 AM – 6:00 PM (GMT+4)
Alternative Formats:
- Accessible document formats (Word, plain text, large print)
- Information provided via email or other preferred communication methods
- Personalized assistance with booking inquiries and partnership applications
Human Assistance: Our team is ready to provide personal support to help you:
- Navigate website content
- Access specific information about Azerbaijan travel packages
- Complete partnership inquiry forms
- Obtain marketing materials in accessible formats
Feedback and Reporting Issues
We Value Your Input
Your feedback is essential to improving accessibility at tourismincentives.com. If you:
- Encounter accessibility barriers while using our website
- Have suggestions for improving accessibility
- Require content in an alternative format
- Experience difficulty accessing specific features
Please Contact Us:
Email: info@tourismincentives.com
Subject Line: Accessibility Feedback – [Describe Issue]
Include in Your Message:
- Description of the accessibility barrier encountered
- Page URL where issue occurred
- Browser and assistive technology being used
- Your contact information for follow-up
Our Response Commitment:
- Acknowledgment within 2 business days
- Investigation and response within 7 business days
- Timely resolution or alternative accommodation provided
- Updates on progress for complex issues
Continuous Improvement
Our Accessibility Roadmap
We are committed to ongoing accessibility enhancements through:
Regular Audits:
- Quarterly accessibility reviews of website content
- Testing with various assistive technologies
- User testing with individuals who use accessibility features
- Third-party accessibility evaluations
Staff Training:
- Accessibility awareness training for all team members
- Technical training for web developers and content creators
- Best practices for creating accessible marketing materials
- Understanding diverse user needs and experiences
Technology Updates:
- Implementing latest accessibility standards and techniques
- Upgrading platforms to support enhanced accessibility features
- Integrating accessibility testing into development processes
- Staying current with evolving accessibility guidelines
Content Review:
- Systematic review of existing content for accessibility
- Creating new content with accessibility as a priority
- Updating legacy materials to meet current standards
- Ensuring all Azerbaijan tour packages information is accessible
Contact Information
Accessibility Support Team
For accessibility-related questions, feedback, or assistance:
Azerbaijan Tourism Incentives LLC
Ali Asheref Alizade Ev 120 – First Floor
Narimanov Rayonu, AZ 1008
Baku City, Azerbaijan
Email: info@tourismincentives.com
WhatsApp: +994 50 886 0543
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+4)
Related Policies
For comprehensive information about our practices and commitments:
- Privacy Policy: How we protect your personal information
- Terms & Conditions: Partnership terms and usage guidelines
- Cookie Policy: Our use of tracking technologies
All policies available at tourismincentives.com
Our Promise
At Tourism Incentives Azerbaijan, we believe accessibility is not just about compliance — it’s about creating inclusive experiences for all travel industry professionals. We are committed to ensuring that information about our Azerbaijan holiday packages and Baku city tours is available to everyone, regardless of ability.
We recognize that accessibility is an ongoing journey, not a destination. As technology evolves and standards improve, we will continue enhancing our platform to serve all users effectively.
Thank you for your patience as we work toward full accessibility, and thank you for choosing to partner with us in promoting Azerbaijan tourism.
This Accessibility Statement will be reviewed and updated regularly to reflect our progress and evolving commitment to web accessibility. Last reviewed: October 30, 2025.
Azerbaijan Tourism Incentives LLC | Baku, Azerbaijan | info@tourismincentives.com